Customer Care

Our team of dedicated people is a resource designed for our customers to use when having any issues with their IT systems or business solutions.

The customer care team have extensive technical knowledge and experience they are never more than a phone call or email request away. Staffed by people familiar with your systems and in many cases you will already know the person who assists you with your request, personal service is a key component of our customer care team.

Should you require any assistance please call us, complete support request or download the Teamviewer remote support application, our customer care team will be in contact with you promptly.

Contact Us

Phone: 0419 915 358
Email: support@yem.com.au

Teamviewer Remote Support

Need a customer care team member to be at your screen in realtime.

Download one of the following Teamviewer remote support application.

Teamviewer – Mac OS-X or Teamviewer – Windows PC

Once installed record your ID number and Password

Provided this to the customer care team member who will remotely directly to your screen to assist.

Contact Customer Care

Your Name (required)

Your Email (required)

Phone (required)

Mobile Number

Company or Organisation(required)

Priority of customer care required

Description of issue you are experiencing